SYNTHETIC SPORTS SURFACES • MAINTENANCE & REPAIRS • TRUSTED SINCE 1999

FAQ

About Us

How long has Sports Clean been operating?

We have maintained synthetic sport surfaces since 1999.

What types of clients do you work with?

Councils, schools, sporting clubs and associations, sporting venues, commercial operators, community organisations, and residential court owners.

Are your staff certified and screened?

Yes. Every technician completes a comprehensive induction before attending any client site. Furthermore, all staff hold current Working With Children checks in NSW and Working With Vulnerable People checks in the ACT.

Do you employ your own staff?

We employ all our technicians. Employees who attend your site are trained Sports Clean team members. 

What equipment do you use?

We operate a large fleet of specialist synthetic sport surface maintenance machinery, including SMG equipment from Germany. SMG meets the maintenance guidelines of UEFA, FIFA, IRB, and ITP. We run multiple units of each type of machine to guarantee a breakdown never delays a job.

Our Services

What synthetic sport surfaces do you maintain?

Tennis courts, football and futsal fields, hockey fields, bowling greens, athletics tracks, multi-use courts, cricket wickets, and school playgrounds. If your facility is not on this list, get in touch as we may still be able to help.

What is the difference between a minor service and a major deep clean?

Minor services keep the surface tidy and well-performing between major cleans. Meanwhile, a major deep clean goes further, using specialist equipment to extract debris, redistribute infill, treat contamination, and restore the surface to its best condition. 

Most maintenance programs include both, scheduled at appropriate intervals for the surface type and usage level.

Do you offer one-off services or only maintenance contracts?

We work primarily on planned preventative maintenance. One-off reactive repairs are available for contract clients when unexpected situations arise, such as storm damage or preparation for a major event.

How often should my surface be serviced?

Every surface is different. Frequency depends on the type of surface, usage levels, surrounding environment, and condition. We assess your facility and recommend a program that suits your needs and budget. As a general guide, high-use facilities require more frequent servicing than lower-use surfaces.

Can you help with field certification requirements?

Yes. We assist facility owners in coordinating required performance testing for football fields and other regulated surfaces.

Do you sell products for DIY maintenance?

Yes. Our online shop carries professional-grade cleaning products, tools, and materials used by our own technicians.

Maintenance Programs

How do preventative maintenance agreements work?

We start with a site inspection and a conversation about your facility’s usage patterns and budget. From there, we design a program with scheduled visits across the year. 

You receive a service report after every visit. We review and, when necessary, adjust the program over time as we build knowledge of your surface.

What do we receive after each service?

After every visit, you receive a written service report with photos documenting the work completed and relevant comments on your surface, along with any recommendations for follow-up work or repairs. Over time, these reports build a maintenance history for your facility that supports compliance and insurance, and audits.

Do you provide documentation for insurance or compliance purposes?

Yes. The service reports and inspection records we provide after each visit give you a maintenance history. These support risk management, insurance requirements, audits, and stakeholder reporting for councils, schools, and commercial operators.

Can you work around our schedule?

Yes. We fit around your timetable, whether that means working around your booking periods or holidays.

Coverage

Where do you operate?

Sports Clean supports clients across New South Wales and the ACT. We also provide geographically grouped services running up and down the East Coast of Australia.

Pricing

How much does a service cost?

Pricing depends on surface type, size, condition, frequency of service, and scope of work. Contact us for an obligation-free quote.

Have a question we haven't covered?

Get in touch to discuss your facility with us.